Mobile XL as the first Collabotics partner: RPA for organisations that want fast results

When a new platform enters the market, it chooses its first implementation partner carefully. That partner represents the platform, carries its reputation with the first clients and helps determine how the technology is positioned.

Mobile XL en Collabotics op de Brightlands Smart Services Campus
RPA collabotics

What it means to be the first

Collabotics, an enterprise RPA platform built on security, compliance and scalability, chose Mobile XL as its first and, for now, only official implementation partner in the Netherlands. That is no coincidence and no marketing story. It is the result of a shared starting point: bringing advanced process automation within reach of organisations that until recently considered this technology too complex or too expensive.

Our consultants are certified on the Collabotics platform. That certification goes beyond being able to operate the interface: it covers process analysis, bot design, secure configuration, compliance requirements, governance structure and the integration of bots into existing IT landscapes. That last point is almost always the most critical link in RPA implementations.

Logo van Collabotics

What Collabotics is and why it is different

Collabotics is an RPA platform that uses software bots to carry out actions in existing systems (logging in, clicking, reading, entering, checking, sending), exactly as an employee would, but faster, without errors and around the clock.

The promise of RPA is not new. What sets Collabotics apart is the combination of two things that rarely come together in the market.

  • Enterprise quality without the enterprise threshold. The platform is built to the level of security and compliance that large organisations demand: encrypted storage of login credentials, role-based access, full logging of bot activity, auditability and a governance structure that passes security reviews. At the same time, it is designed so that mid-sized organisations can also get started with it, without months of preparation and without building an in-house automation team.
  • Fast ROI as the guiding principle. Collabotics operates at enterprise level, but for many SMEs it makes a fast and realistic ROI possible. That speed is no accident but a design choice: the platform is set up so that a first bot goes live in weeks, not quarters.

That last point is why we chose this platform and not one of the alternatives. The big RPA platforms on the market are excellent for organisations that want to automate a hundred processes with their own Centre of Excellence. For the organisation that wants to automate five, with a realistic budget and a concrete payback period, they are structurally oversized.

Our RPA expertise: certified and proven in practice

Certification is a starting point. What counts is the combination of that certification with the process knowledge and implementation experience that determine whether a bot still works after six months.

Our consultants are certified on the Collabotics platform and also bring knowledge of the environments in which bots have to work: ERP systems, accounting packages, CRM, industry-specific applications, government portals and supplier environments. That knowledge matters because building a bot is the easy part: understanding how the target process really runs, including all the exceptions, is the real work.

We are also certified across the wider automation landscape, including Zoho RPA and the principles of intelligent automation: the combination of RPA, process automation and AI. That lets us choose the right technology for each step in a process: an API integration where possible, a bot where necessary, and AI where interpretation is needed.

What we deliver for you

  1. Process analysis and bot design

    Every automation starts with the process. Not as it is written in the manual, but as it really runs, including the exceptions nobody has written down but that every system regularly runs into. We map that, decide which steps suit a bot and which call for human judgement, and design the error handling before we start building.

    That design is the most valuable step. A bot that automates a poorly described process automates the problem.

  2. Build and rollout

    We build the bot on the Collabotics platform, test it on real data, including the edge cases that always turn out to exist, and roll it out in phases: first alongside the existing way of working, so you can compare before switching over completely.

    Then you put the bot live and it starts working. Every run is logged, errors are flagged and the right person is notified of any deviations.

  3. Integration into your existing landscape

    A bot does not work in isolation. It logs in to a portal, reads from one system, writes to another, sends a confirmation. That touches your existing IT landscape at several points. We know that integration layer (we also build integrations between applications via APIs and integration platforms) and design the bot so that it adapts when one of those systems changes, instead of breaking at the first update.

  4. Management and monitoring

    A bot is not a one-off project but part of your operational infrastructure. We set up monitoring and error handling, agree who looks into it when something breaks, and make sure the documentation can be handed over. You do not have to remain dependent on us for maintenance, but we are there when you need us.

Flexible collaboration

Not every organisation needs the same thing. We work in the form that suits your situation.

What stays the same in every variant: honest advice about what makes sense and what does not, a realistic estimate of the payback period, and the willingness to say when a bot is not the right solution for a particular problem.

  • Process analysis and advice

    You know there are opportunities for automation, but not exactly where or what they will deliver. We map your processes, identify the candidates, work out the business case and advise on the order. With no obligation to implement.

  • Implementation of one or more bots

    You have a clear process you want to automate. We build, test and deliver, with documentation and agreements on who manages it afterwards.

  • Further development and portfolio management

    You already have bots running and want to expand, restructure or reduce the management burden. We act as a regular partner who manages and further develops your automation portfolio.

The bots now do the retyping that cost our team hours every week. Mobile XL guided the implementation from start to finish, including the agreements on management.

Sample quote Real customer quote to follow

Why larger organisations need a different approach

RPA at larger organisations does not stop at one bot. It calls for an architecture.

  • A Centre of Excellence or a shared governance model

    Who is responsible for the bot portfolio, who approves new bots, how do you document them, and how do you make sure the knowledge does not disappear when the person who built the bot leaves the organisation?

  • Security architecture

    Bots have login credentials for the systems they operate. Those credentials should be stored encrypted, linked to a service account with the minimum permissions required, and managed in a system that keeps audit trails. For larger organisations, that is a mandatory part of the security review, not a recommendation.

  • Change management

    When a system is updated and a screen changes, a bot can break. For larger organisations with dozens of bots and actively managed IT, agreements on test and release coordination are essential.

  • Scaling without rebuilding

    An architecture designed for five bots does not always scale to fifty. We design the first implementation with that scaling in mind.

  • Procurement and compliance

    Data processing agreements, security reviews, DPIAs for processes involving personal data, and supplier questionnaires from procurement. We know that process and guide you through it.

Why international operations need extra attention

Bots that work in several countries or run processes for several entities raise questions you do not come across in a national set-up.

  • Data location and GDPR per region

    A bot that processes personal data does so somewhere. Where that is, and whether it is in line with the legislation of the country the data comes from, is a question that has to be answered in advance.

  • System variations per country

    The same invoice processing may run through a different portal in the Netherlands than in Belgium or Germany. Bots that work across countries have to be able to handle those variants, or you build a separate variant per country, which increases the management burden.

  • Support in the right language

    When a bot gets stuck at a foreign entity and someone on site has to pass something on, it helps if the documentation is readable and support is within reach. We work in Dutch and English.

  • Rollout sequence and local compliance

    Not every country has the same privacy legislation, employment law requirements and reporting obligations. They affect the processes you want to automate, and they should be built into the bot design, not added as an exception afterwards.

Collabotics RPA brightlands

The partnership in perspective

Ranco Marcus, CEO of Collabotics, sees Mobile XL as an important addition: "They have the technical knowledge and implementation experience to guide organisations successfully through automation projects."

We have earned that description through the way we work: process analysis before building bots, error handling as a standard component, management as an agreed end point, and the willingness to say when another technology (a direct API integration, a no-code workflow, an AI agent) is a better fit than a bot.

RPA is a powerful tool for the situations it is intended for. For SMEs, Collabotics puts those situations within reach without the enterprise costs most platforms attach to them. And as the first official implementation partner, we are the only party in the Netherlands that fully masters this platform, implements it fully certified and supports it fully.

Lachende klantenservicemedewerker met headset in gesprek met een klant

Frequently asked questions about us as a Collabotics partner

  • We are the first and, for now, only official implementation partner of Collabotics in the Netherlands. Our consultants are certified on the platform and also bring broad automation experience: knowledge of the systems bots work in, experience with process analysis, and the technical knowledge to integrate bots into existing IT landscapes, even when those systems have no usable API.

  • For any organisation with repetitive, rule-based processes that are currently carried out by hand. The platform is built to enterprise security standards but is accessible to mid-sized organisations without an in-house automation team. The first bot goes live within weeks, the business case can be calculated concretely, and with a well-chosen first process the ROI usually becomes visible within a few months.

  • Based on four criteria: volume (how often is it carried out?), rule-based nature (does it follow clear steps?), digital (does it already run in systems?) and measurable (how long does it take now?). Processes with many exceptions or that call for human judgement only qualify at a later stage. We help with that selection as part of the process analysis.

  • A good bot has error handling built in: it detects that it is stuck, logs the error and notifies the right person. The fix depends on the nature of the change: sometimes it is a small adjustment to the bot configuration, sometimes it calls for a redesign of one step. At handover, we agree who is responsible for flagging and resolving situations like this, and we document the bot so that the adjustment does not necessarily have to be made by us.

  • No. An API integration lets systems communicate with each other directly, at data or application level: that is faster, more stable and easier to maintain when both systems have a usable API. RPA works at screen level: the bot operates the interface the way an employee would. RPA is the choice when a system has no usable API, when a third-party portal is used, or when the cost of adapting systems for an integration is out of proportion. See also integrations between applications for an overview of when to choose which technology.

  • Yes, but that calls for extra attention to the GDPR. A bot that processes personal data is an automated processing operation you must be able to account for: which data, on what legal basis, retained for how long, and who has access to the logs? We take that into account in the bot design and help you with the DPIA when the processing requires one.

  • UiPath and Power Automate are excellent platforms for organisations that automate on a large scale with their own automation team. Their licences and implementation costs are geared to that: per bot or per user, with enterprise contracts that add up quickly. Collabotics offers enterprise-level security at a cost level that suits mid-sized organisations that want results without building a full automation programme. For a broader comparison, see also RPA software and automation.

  • Yes. We have experience with automation projects for organisations operating in several countries and entities. We take the questions involved (data location per region, system variations per country, documentation in the right language, local compliance) into account in the design. We work in Dutch and English and tailor our support to the countries where you operate.

Curious which of your processes qualifies first?

Mobile XL is the first and only certified implementation partner of Collabotics in the Netherlands, with offices in Geleen and Utrecht.