At the front of your organisation
It's especially at the front of your organisation, where customers meet you, that there is often the most to gain. That's where we look, together with you.
Many organisations jump straight into Claude, ChatGPT or Copilot without thinking carefully about how the technology can support their strategy and goals. That's asking for high costs, few results and, in the end, frustration with AI.
2 hours One working session with your management team
There is a lot of talk about AI and little decision-making. The question on senior management's mind is rarely "which tool should we buy?", but: where will this demonstrably pay off for us, and where do we start?
Our AI Process Assessment answers exactly that question. In one two-hour working session, with you and/or your management team at the table.
We don't start with technology, but with the places where your people lose hours every week: creating quotes, answering customer questions, getting schedules to work, retyping data.
It's especially at the front of your organisation, where customers meet you, that there is often the most to gain. That's where we look, together with you.
We deliberately do this with management and not with the IT department. Where AI gets used is not a technical choice, but a choice about priorities, customers and people. In other words, a decision for senior management. You don't need any IT knowledge for this session.
The framework isn't specifically about AI, but about your organisation and how mature it is with technology. Because embracing technology is a growth path.
You don't go from 0 to 10. There is a path you are best off following to end up at a 10.
Lots of digital initiatives, little direction or cohesion.
Strong in both: digital capabilities and leadership.
Few digital capabilities and little direction on change.
Strong direction, but cautious with digital applications.
The assessment is built around two frameworks from the MIT programme Leadership for the AI Age: Driving Digital Transformation for Competitive Advantage.
Using the Digital Mastery framework by MIT researcher George Westerman, we determine where your organisation stands on two axes: how digital your customer contact and processes already are, and how your organisation steers digital change. The outcome, your position on the Digital Mastery matrix, doesn't determine whether you can get started with AI, but it does determine how: scaling up ambitiously, or starting small and controlled.
Next, we zoom in on the processes. We take stock of the most common knowledge and communication tasks and run them through the Gen AI Cost Equation: what does a task cost per year now, what share can AI take over or speed up, and what new costs (checking, implementation) come with it? No opinions, just your own figures. The result is a scored shortlist of AI opportunities with an indicative saving per year.
A few days after the session, you receive a compact scan report: not a thick advisory report, but a working document with:
The session lasts two hours and takes place at your location, with your management team (preferably all of them).
To prepare, you receive a short intake of five questions about volumes in your front office. Five minutes' work, so that during the session we calculate with real figures rather than estimates.
The investment is €2,500 excl. VAT.
We advise on processes and opportunities, not on specific software packages.
For owner-directors and management teams of SMEs who seriously want to know where AI will pay off for them, without having to dive into tools or technology first.
Not for this session. It's about your processes and priorities. IT companies and teams often tend to put technology first too quickly.
All the more so. Individual experiments are a good start; this assessment adds structure and figures, so you know where the effort will deliver the most and what it's worth.
That's entirely up to you. We don't hold you to anything. But if you want to take further steps, we'll of course be glad to help.
This assessment is based on research and qualifications from the world-famous MIT. Raymond Hewitt completed the programme Leadership for the AI Age at MIT Professional Education in 2026.
If you want to schedule the AI Process Assessment, don't wait too long. We only have room for a limited number of organisations.